Frequently Asked Questions

 

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What are your hours of operation?
How do I enroll my child?

How does your waiting list work?

Do you offer school-aged child care?

When are payments due?

Do you offer religious instruction?

Are parents allowed to visit the classroom?

If my child is ill, who do I notify?

Do I still have to pay during weeks that we are on vacation or do not need child care?

What if I am late to pick up my child?

What are your hours of operation?

Beginning Steps is open from 6:30 a.m. to 5:45 p.m. from Monday through Friday. 

We are closed for Holiday observances on:  New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, the Friday after Thanksgiving and Christmas Day.  We close early on Christmas Eve at Noon and New Year’s Eve at 4:00.  

If the holiday falls on a weekend, our center will observe the holiday the same day that the state observes it. 

In the event that we have to close due to weather or a power outage, the closure will be announced on Newschannel 20 and Clear Channel Radio Stations (WFMB 104.5, WYMG 100.5, etc.)

How do I enroll my child?

Enrollment needs to be completed in person by setting an appointment with the Director.  A non-refundable enrollment fee of $25 is required to process each application.  A deposit for the final week of care is also required at the time of registration.  All enrollment information must be completed before scheduling a child for care.

How does your waiting list work?

A waiting list is established for each classroom when it reaches capacity.  As positions become available, they are offered to new clients in order of their status on the waiting list.  Parents who have a child or children enrolled at the center are NOT guaranteed space for future siblings.  However, any individual who is pregnant may reserve a space, if room is available, by paying for the final week of care.

Do you offer school-aged child care?

Yes, we offer supervised instruction for children from Kindergarten to age 12, both before school and after school, as well as full-day programs for any day that children are not in school (i.e. School Improvement Days, Teacher Institute Days, Spring Break, Christmas Break, Summer Break, etc.).  Transportation to and from Rochester Schools is provided.

When are payments due?

Payment is due on or before Monday of each week.  We offer a payment box inside the entrance.  A $10 late fee for infants through Pre-K and a $5 late fee for school-aged children is assessed to any fees not received by Wednesday at close of business. 

Do you offer religious instruction?

No, we do not.

Are parents allowed to visit the classroom?

We encourage you to attend the center and visit in your child’s classroom at any time or to lend a hand in any of our classroom parties or special events.  We also would love to have you share your special talents, cultural practices and occupations with our children because this enhances their learning.  Just talk with your child’s teacher to get on the schedule.

If my child is ill, who do I notify?

When a child is enrolled at our center, we will be expecting him or her at their regularly scheduled time.  If your child will not be attending on a certain day or will be arriving late, please notify us by 10:00 am, so that we can appropriately plan for lunch.  If we have not heard from you by 10 am, we will not include your child in the lunch count.

Do I still have to pay during weeks that we are on vacation or do not need child care?

After the first six months of attendance, one week of each twelve month enrollment period may be taken as a vacation week.  No fee for care is required during that time.  Vacation days must be used in five consecutive days and must be used during the year or they will be forfeited.  Your child may not be in attendance during the week.  Please notify the director two weeks before you plan to take your vacation week.

What if I am late to pick up my child?

It is very important that you be on time to pick up your child.  Fees are assessed for any child who is left beyond 5:45 pm.  The fee is $1 per minute per child.


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